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KCS Technology Help

KCS Technology Help
Posted on 04/17/2020
iPad

IMPORTANT TECHNOLOGY REMINDER

You MUST sign into home access every 24 hours for the internet to work on the school iPad. This resolves 90% of the issues we are receiving.

If you choose home access and the page doesn't load for you to sign into the captive protal, please try the following steps:

1. Try going to another website in safari and see if the captive portal will load.

2. Try to go to settings and scroll down to safari and clear all history and website data.

3. Go to settings, general, reset, reset network settings.

CONTACT INFORMATION/RESOURCES
 
As always the technology department can be reached the following ways:
 
Schoology questions - Schoology@mail.kana.k12.wv.us
 
 
How-to videos for students, teachers and parents
Additional how-to support - Learning2020@mail.kana.k12.wv.us
 
Phone messages - 304-348-6116 - we are calling everyone back  but you will get a faster response through email.
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